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Help and FAQ's

Below are some of the common questions and answers for CollectTolkien.com. If the answer you seek is not addressed here please use the Contact Us and your questions will be addressed and perhaps posted here.

What is the cost to register on this site?

There is the small registration charge, that entitles you to a free listing once registered and verified (by e-mail). The reason for this is simple; if registration was free, then all the spambots and spammers in the matrix would sign-up and this would cease to be a site dedicated to Middle-Earth.

How much does it cost for sellers to place listings?

Is this site secure?

Yes. Your transactions are protected by the latest encryption technology.

How do I find what I'm looking for?

You have several options:

  • We offer a quick search form on the front page for you to enter keywords to search.
  • We offer an Advanced Search page for you to refine your search criteria.
  • We offer browsing filters when you are browsing by category.
  • If you already know what you are looking for you can browse the categories listed on the left side of the site's pages.

Can I save items to revisit later?

Yes. You can maintain your own "favorites" list within your account. Each listing on our site has an "add to favorites" link. Simply click that link and we will add that item to your favorites list.

What if I can't find what I am looking for?

You can set up search filters within your account area. Our site will then screen all new listings, as they are placed on the site, and if an item is listed that meets your filter (search) criteria, we will automatically send you an email notification.

How do buyers and sellers communicate with each other?

We provide buyers with the ability to contact the seller through a form that is accessible on each of the seller's listing pages. The seller will then be notified by email of the buyer's questions and the seller can either reply by email or log in to their account and reply through our onsite messaging system. The seller can choose to keep their email address anonymous.

I would like a Store-Front to sell my personal collection or my businesses related products. Is this possible?

At this time the most items you can sell at any one time is 10. If this endeavor proves successful, then this website will be moved to dedicated server and more functions will be added...including Store-Fronts and more payment options.

I would like to add more photos, why is only the first one free?

As this portion of CollectTolkien.com is new, the burdens placed on our server is still being worked out. As stated above, if this endeavor proves even mildly sucessful, then CollectTolkien.com will "give back" by moving the site to a dedicated server and increasing the number of free photos you can upload and the speed of the site.